Every Monday evening, I proctor an exam for the same course
at the university. The professor for the exam I proctor is a nice guy, sweet,
funny, and very professional. Every Monday, the professor would walk in with
his class and inform his students to take their School or Drivers ID with them
so I can take roll to confirm attendance. Today, however, the professor walks
in with his class and as his students began placing their belongings in small
lockers, the professor turns toward his students and said, “Guys, not today.
Leave IDs here, please.”
I would say I got to know these students pretty well as they glanced toward me, with confused expressions. Personally, I had no idea what the professor was planning. As a response for them, I just shrugged. I was just as confused as they were about why the instructor insisted on his students leaving their IDs with their belongings.
Nevertheless, I lead the students into the assigned testing
room and handed each of them a scratch sheet of paper. Once everyone is
seated, the professor walks into the testing room.
*Keep in mind that
the following dialogue has been paraphrased for the purpose of this entry.*
“Now, I know you are all confused on why I asked you all to
leave your IDs out this evening,” The professor started to say. “I bet you all
are thinking “But this isn’t what we do! Dezz has to check that we are all here
and not at home taking the exam!” But I got to know each of you all pretty well
this semester. I know names, I recognize faces, and I even know birthdays too.”
We chuckled at his comments.
The professor warmly smiles at us.
“I’m kidding about the birthdays, but seriously, I remember
your names and I recognize faces. I wouldn’t be a good teacher if I didn’t,
unless I had 400 students because if that were the case I would just say
‘forget it.’ I don’t even know if I have 200 friends in real life.” The
professor jokingly stated.
And once again, we laughed at his funny comment.
“Now any questions before we start the exam?” The professor
asked the class.
One student raised his hand.
“Yes, (Insert Student Name Here).” He addressed to the student.
As I stood there leaning against the wall, I realized that
the instructor was creating immediacy with his students, as well as myself.
Witt, Schrodt, and Turman (2015) define immediacy as “a cluster of
communication behaviors that enhance closeness to and nonverbal interaction
with another” (p. 201) or the reducing of the “perceived physical or
psychological distance between communicators” (p. 201).
As the night went on, the students began to finish their
exam. Before the students left the testing center, the professor would call
them over to where he was sat and asked them how they did on the exam. Most
students responded positively with huge grins on their faces, most likely
informing the instructor they did well on the exam. As a congrats for passing
the exam, the instructor would high-five them and would dismiss them from the center.
For those who did not pass, he would simply pat their backs, say something
positive about them trying their best, and encouraging them to do well on the
next final. And each student that walked
out for the evening would leave with smiles on their faces.
In this case, the professor voiced in a warm, touching way
that he was acquaint with us by stating he was familiar with the names and
faces of his students, yet implementing humor in his speech. This would be an
example of verbal immediacy. The scholars provide examples of verbal immediacy;
one being “object participation (use of names)” (p. 206) can lead to
“perceptions of liking and closeness, thus enhancing the teacher-student
relationship” (p. 206). In the continuation of building immediacy, the
instructor’s use of nonverbal communication to praise or encourage his students
had an overall effect to “establish and maintain a communicative connection
that enhances” their relationship.
Although a different topic, I believe the professor’s voice
had much to do with establishing immediacy with his students, including with
myself. As stated earlier, the professor voiced in a warm, touching way that he
was acquaint with us by stating his familiarity with names and faces. His voice
was not only warm, but inviting, like he was using the warmth of his voice to
invite his students to build an ideal teacher/student relationship. Through
this ideal relationship the professor is attempting to create through voice,
this could answer the “why and how immediacy works” (p. 214).
#letsgetloud
#letsbefriends
Fassett, D. L. & Warren, J. T. (Eds.) (2010). The sage handbook of communication and instruction (Chapter 11) Los Angeles: Sage.